![]() Profiles can't be exported from a device to be edited in Configurator. You must have the profile on your computer to edit it. If the issue continues, please Contact Support. 1 Answer Sorted by: 2 It's not possible to edit a profile whilst only having the profile on a device.If you used Apple Configurator 2 to push the DEP Profile you will need to Prepare the device after the Restore. Do not modify any other profiles as this might affect the profiles distributed using MDM. Restore the device using Recovery Mode. On Apple Configurator 2, click File, select New Profile and then select Wi-Fi. ![]() Follow the steps here to Assign your device to the correct DEP Token if the device is listed in Apple Business Manager but not MaaS360. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. If not, login to your Apple Business Manager Portal and check if your device is listed. Verify the Devices Serial Number is listed within the MaaS360 Apple Device Enrollment records (Devices > Enrollments > Other Enrollments Options > Apple Device Enrollment(DEP)).Follow the steps here if you need to Renew your DEP Token. If it isnt in one, go to Mobile Devices > Prestage enrolments > Select the prestage enrolment you want it in and add. It will say which pre-stage enrolment it is in if any. Check your DEP Token and confirm it is syncing and not expired (Devices > Enrollments > Other Enrollments Options > Apple Device Enrollment(DEP) > Tokens > Tokens). If you go to All Settings > Device Enrolment Program > Click your DEP Instance > Click Devices at the top > Search the serial number of the device.Apple configurator cannot access the Device Enrollment Program(DEP. The devices count will be updated after successful sync. Ensure you have the latest version of Apple Configurator. Confirm that the device to be enrolled has a valid network connection. Turn off Find My from the Settings app to disable Activation Lock. If you want the devices to be listed under ABM, then assign your ABM server in the portal and perform an ABM sync in MDM. You can restore the device using Apple Configurator. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. The devices enrolled in ABM via apple configurator will be listed under Apple configurator tab. I have no issues with internet connectivity here. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. Check if your APNs Certificate is Valid and up to date on both MaaS360 (Setup > Services > Mobile Device Management > APNs Certificate) and Apples Push Certificate Portal. This error on Apple Configurator, Provisional enrollment failed: Network error occurs when the device you are trying to enroll is already available in the ABM portal. MCCloudConfigErrorDomain - 0x80EF (33007) Trying to provision a brand new iPad with Apple Configurator 2.Try setting up the Device on another Network.
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